Dictations can be recorded over
a phone line, using a toll-free access number. Alternatively,
digital hand-held recorders can be used to dictate as
well. These are submitted online, after they are downloaded
onto your computer.
How is my dictation processed?
Once the dictation is received,
it is transferred to the assigned transcriptionist. After
transcription is complete, it is sent through two tiers
of quality analysis and then transmitted to the physician
How do I receive my transcriptions?
Transcriptions are received
over the internet, through a HIPAA compliant secure account.
Are dictations and transcribed reports available
Can you use my "normals"?
Use of “normals”
or “canned phrases” are encouraged, and can
result in considerable savings in the long run.
How do I open the transcriptions I download?
You can use any word processing
program to open your dictation.
Is the transfer of files over the internet
secure enough to be HIPAA compliant?
All communication between your
computer and our websites are protected through the use
of Secure Socket Layer encryption (SSL). This means that
nobody can “listen in” on the conversation
between those computers. This is the same level of security
that large E-Commerce and banking sites use to transmit
sensitive financial information.
What turnaround time do you offer?
Typically, the transcribed reports
are returned in 48 hours. Faster STAT service is available
as well at a cost.
What if I dictate over the weekend?
You will still get your documents within 48 hours.However, there is a cost for weekend transcription.